Managing aggressive behaviour Webinar
Wednesday, 29 November 2017 - Wednesday, 29 November 2017
Time: 11:00AM - 12:00PM
Venue: Online Webinar
Aggressive behaviour can be stressful for staff and lead to a loss of sense of safety.
This webinar will provide guidelines for developing policy regarding staff safety relating to aggressive behaviour.
In addition, practical simple strategies for managing aggressive behaviour, whether face to face or over the phone, will be described.
Anyone who works with the public or manages other who work with the public will benefit from this session.
Tip sheets and a list of resources will be provided to praticipants in the webinar.
There is a cost to attend this event.