Avoid Missed GPACI Payments - Check and Update Bank Details

Services Australia has noted an ongoing issue affecting incentive payments, including within the General Practice Aged Care Incentive (GPACI)  space, where payments are not being processed due to missing or incorrect bank details linked to practices or providers. This has been particularly common following recent BPPIP registrations but continues to impact payments each quarter if details are left blank or outdated.

To help address this, Services Australia has published specific guidance on adding or updating provider bank account details for BPPIP. Ensuring bank details are correctly nominated and kept up to date is a simple but critical step to avoid delays or missed payments.

If you have received a notification, this resource may support determining what actions are required for the payment to be processed: Payment Failed and Cancelled notifications MyMedicare Incentives