Medicare Mental Health Check In
Medicare Mental Health Check In is a new online service offering free and confidential support to help people manage mild mental health challenges, like stress, anxiety, and low mood.
The service helps people build practical skills to manage and improve their mental health through evidence-based, Low-intensity Cognitive Behavioural Therapy (LiCBT).
People work through online tools independently in their own time, and if they need support, they can choose to be guided through the tools by a qualified mental health practitioner via telehealth.
Medicare Mental Health Check In is part of the broader Medicare Mental Health services, which includes:
- the national website (www.medicarementalhealth.gov.au)
- Medicare Mental Health phone service (1800 595 212)
- Medicare Mental Health Centres
- Medicare Mental Health Kids Hubs.
Resources for health professionals
This kit contains information and resources on Medicare Mental Health Check In such as fact sheets, videos, posters, social media posts, and a website/newsletter article. The information in this kit can be shared on social media channels, displayed on noticeboards, or shared with health professional staff and members to let them know about the new online service.
The social tiles can be downloaded for use here.
More information
To find out more about Medicare Mental Health Check In:
- visit mentalhealthcheckin.gov.au
- call 1800 595 212 (8:30am to 5pm weekdays, excluding public holidays).
Organisations, health professionals, and patients can also email ask@medicarementalhealthcheckin.gov.au with any questions about the service.
Links & resources
15 July 2026