Mental Health Care for Serving Australian Defence Force Members: A Guide for Hospitals and Community Services

Hospitals, emergency departments and community health services play an important role in supporting serving Australian Defence Force (ADF) members experiencing mental health concerns or suicidal distress. Defence Health encourages early communication to help ensure safe handover, continuity of care and ongoing support. 

Contact Defence Health

For advice, clinical handover or assistance connecting with a local Defence health centre, call 1800 IMSICK (1800 467 425). This national 24/7 service is staffed by registered nurses and can facilitate communication with Defence health practitioners when required.

Supporting Safe Care Transitions

When a serving member is admitted to or discharged from hospital for mental health concerns, Defence Health requests early notification and a comprehensive discharge summary, including risk assessment, medication information and follow-up recommendations. This helps support ongoing care and recovery. 

Defence Health Services

Full-time serving members access healthcare through on-base Defence health centres, which provide primary healthcare, mental health services and referrals to specialist care. Defence can also coordinate referrals to external mental health providers, psychiatrists and private treatment programs where appropriate. 

Understanding the Defence Context

Military service presents unique occupational and cultural challenges. Concerns about deployment, fitness for duty and workplace impacts can influence how members engage with treatment. Understanding these factors helps healthcare professionals provide effective, person-centred care. 

Additional Support

Current and former ADF members and their families can access 24/7 counselling, mental health support and service navigation through Open Arms – Veterans & Families Counselling on 1800 011 046.