SSI (Settlement Services International) e-Learning for GPs to access the e-Learning on working with interpreters
Imagine being told you need a life-changing medical procedure—but in a language you don’t fully understand. This is the confronting reality for many people in Australia today who face barriers accessing vital information in English.
We all deserve to understand what’s happening in our lives, to know our options, and to make choices based on clear information. The right to receive information in a language we understand is fundamental, no matter the language we speak.
For Nasser, a professional interpreter from Jordan, this isn’t just about words. “Interpreting can be a life-changing service, especially for newly arrived migrants navigating healthcare or legal systems. We’re not just translating—we’re supporting people’s rights to access services in a language they understand.”
SSI recently developed an e-learning course designed to help organisations make the most of professional interpreters like Nasser, ensuring that every client receives the service and information they need, regardless of the languages they speak. Read Nasser’s story and find out more about our new course here.
About the course itself: This course provides an overview of practice considerations and approaches for working with professional interpreters. It explores how we can improve our communication and interactions when working with individuals and communities from culturally and linguistically diverse backgrounds who have limited English language proficiency.
Links & resources
11 November 2024