The Medicare Mental Health SmartForm is now available in HealthLink
Adelaide metropolitan GPs and other health professionals using HealthLink-enabled clinical software can now refer patients experiencing mental health challenges directly to the Medicare Mental Health Phone Service using the HealthLink SmartForm from within the patient’s record.
Why?
E-referrals bring significant benefits for referrers and consumers including:
- No faxing or printing
- Faster processing = faster access for patients
- Instant confirmation that referrals have been received
- All information provided is securely stored
- Progress of the referral can be tracked throughout the process
How?
- Open the patient record
- Navigate to HealthLink SmartForms in your clinical software
- Select Medicare Mental Health (1800 595 212) from the SmartForms service list
- Choose your state and PHN region
- Complete and submit the form
- Check your results inbox for status updates
Should your team require any technical support with the SmartForms, please visit: https://form.referral.intake.org.au/faq?source=healthlink . Here you can access a step-by-step video and user guides for supported practice management software packages (Best Practice, MedicalDirector, Zedmed, Genie, MedTech, Communicare and Shexie).
01 October 2025