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Central Referral Unit for Primary Mental Health Services – Supporting Referrals via Secure Messaging & the Mental Health Enquiry Line

Providing a centralised decision making and processing function, this unit provides information, clinical triage, allocation and referral to support access to primary mental health services across Adelaide. The unit receives & allocates referrals from providers to the appropriate step of care and service provider - referrals preferred via secure messaging as faxed referrals are being phased out. This unit also supports the Mental Health Enquiry Line which offers referral information to community and health professionals regarding local services.

This unit operates 9:00am - 4:00pm Monday to Friday (excluding public holidays).

  • Secure Messaging (ReferralNet or Argus)
    ReferralNet Name - Central Referral Unit
    URN - refnet:CRU
  • Mental Health Enquiry Line 1300 898 213
    providing information to referrers, community members and providers regarding local services 

Fax referrals are currently being phased out. Referers needing support with a CRU referral please contact the mental health enquiry line. For support with setting up practice software in relation to using secure messaging, please contact an Adelaide PHN digital health officer via

More Information

Mental Health Enquiry Line
1300 898 213

Secure Messaging (ReferralNet or Argus)
ReferralNet Name (Central Referral Unit) and URN (refnet:CRU)

Service Provider
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