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This is a listing from our Directory of Services & Programs

Primary Mental Health Care Services in Residential Aged Care Facilities


These services provide free onsite low-intensity services and psychological therapies for people living in residential aged care facilities across metropolitan Adelaide.  Services are available for residents ‘at risk’ of or experiencing mild to moderate mental illness; or with a diagnosed mental illness that is severe in nature and will benefit from short-term psychological therapies. Psychological therapies provided are evidence based, short-term, and delivered via an in-reach model as either individual or group sessions.

Referral Information

These services are not suitable for residents with significant behavioural issues, dementia with severe cognitive features, delirium, or severe and persistent complex mental illness that would be more appropriately managed by specialised health or Older Persons Mental Health services. 


Residential aged care facilities must register to receive services. The process for a RACF to register is described in the RACF Implementation Guide. A separate registration needs to be completed with each service provider to receive both services. To register, click here.


Supporting Emotional Wellness in Aged Care – Low Intensity and Psychological Therapies for Mild to Moderate Mental Illness 
Referrals for residents at risk of or experiencing mild to moderate mental illness can be sent directly to the Supporting Emotional Wellness service. 
Access the referral form here


Connected in Wellbeing – Psychological Therapies for Severe Mental Illness 
Referrals for residents with a diagnosed mental illness that is severe in nature and will benefit from short-term psychological therapies will be allocated to Connected in Wellbeing through the Adelaide PHN Central Referral Unit (CRU)* for Primary Mental Health Care Services.
Access the referral form here

For further information on determining the most appropriate service, please refer to the RACF primary mental health care flowchart and stepped care approach.


Adelaide PHN’s Central Referral Unit (CRU) and Mental Health Enquiry Line ceased operation on 1 July 2023 and amalgamated with the Head to Health Phone Service. 

All mental health referrals and enquiries will now be made via the Head to Health Phone Service using the details below - 

  • Enquiries
    Head to Health Phone Service - 1800 595 212 
     
  • Referrals
    Secure messaging via HealthLink 
    HealthLink | EDI: adphncru

Should you require any technical support or have any queries, please do not hesitate to reach out to our Digital Health team at digitalhealthinfo@adelaidephn.com.au.

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