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Digital health initiatives

Our digital health team is dedicated to supporting health care providers with digital health initiatives and transformation. Digital technology is a key aspect of providing high quality health care by connecting different parts of the system together.
Health care professional typing on a laptop at a desk

Provider Connect Australia™

Provider Connect Australia™(PCA™) is an Australian Digital Health Agency initiative to help healthcare providers update their business information in a single place. 

Adelaide PHN have partnered with Provider Connect Australia™ (PCA™) to help transform data accuracy and increase digital health interoperability across the Australian healthcare ecosystem. 

A growing number of healthcare providers and business partners are using the free PCA™ service to streamline their relationships and reduce their admin burden. 

Watch this short video for a quick overview of how PCA™ works.


For Healthcare providers

The fastest way for healthcare providers to keep business partners and patients up to date with important business changes – like opening hours, contact information and healthcare services – is by updating their details through PCA™. 

Once registered with PCA™, providers can choose to automatically send these important business updates to all their business partners, eliminating the need to manually update multiple platforms when their details change. 

Healthcare providers who register in PCA™ can publish their details directly to their PHN, and the National Health Services Directory’s Service Finder on the same day, making it easier for patients to find you. 

A PRODA account is required to register. Register for PRODA if needed.

Once logged in to PRODA, simply go to the 'PCA Tile' and register.  

Already have a PRODA Account?  Start your PCA Registration form here. 

A step-by-step guide to Getting started with PCA is available. 

Healthcare Providers can get support to register for PCA by calling the Agency's Digital Adoption Support team on (02) 6223 0741 option 3.

Adelaide PHN also provides registration support for PCA. You can contact our Digital Health team at digitalhealthinfo@adelaidephn.com.au

PCA™ Business Partner

If your organisation relies on up-to-date information from health providers, PCA™ can streamline your provider registration process. Your organisation can receive automatic updates from the healthcare provider organisations you support and reduce or eliminate the potential for errors from manually transcribing information. 

Email pca@digitalhealth.gov.au for more information or to book a meeting to become a PCA™ Business Partner. 

Explore the benefits of registering as a PCA Business Partner. 

To learn more about business partner benefits, watch this video. 

Primary Sense

Adelaide Primary Health Network is shifting to Primary Sense, a clinical decision support and population health management tool for General Practice. As our data extraction tool of choice, from 30 June 2025, Adelaide PHN will offer Primary Sense licenses to practices with compatible software.

To get Primary Sense in your practice, please complete an Expression of Interest form  
 
Our team is here to support your practice’s transition to Primary Sense. If you have any questions or require support, please contact the Primary Sense Support Team at primarysense@adelaidephn.com.au or 08 8219 5900. 

Primary Sense’s four components work together to provide real time reports, medical alerts, or prompts. These include:     

  1. a data extractor tool      
  2. a desktop app     
  3. a database   
  4. the Johns Hopkins University ACG® System – the world’s leading population health analytics software.    

Data extractor    

  • The tool extracts de-identified general practice data from a practice every three to five minutes.     

  Database    

  • This data is securely transferred to a central database where analytics – like The Johns Hopkins University ACG® System – run over the data regularly.    
  • Data is governed responsibly, privacy protected and securely stored and managed in Australia by the PHN-owned Primary Health Insights (PHI) hosting platform. The platform features multiple layers of security and a comprehensive governance framework. It complies with the Australian Privacy Principles and legislation.  

  Desktop app     

  • The processed data is presented back to GPs, practice managers, and practice nurses as reports, medical alerts or prompts, either on demand, or triggered during a patient visit.    

There are many benefits to utilising Primary Sense in general practice:  

  • Tried and tested – developed by GPs for GPs.  
  • The right care at the right time – real time medication alerts and prompts to support clinical decisions.  
  • On demand reports to proactively plan care that can be used by practice managers, GPs, and nurses.  
  • Access to the Johns Hopkins University ACG® System – the world’s leading population health analytics software – that identifies high risk groups and predicts future health needs to improve patient’s care plan.  
  • Secure and reliable – data is de-identified, privacy protected, and securely stored, and managed in Australia.  

For learning manuals, important documents, and ‘how to’ videos, click here.    

Adelaide PHN recently hosted an “Introduction to Primary Sense” webinar. If you were unable to attend or would like to revisit the session, you can watch it at your convenience by clicking the link here: Introduction to Primary Sense Webinar

Primary Sense Fact Sheet

Primary Sense Webinars

Introduction to Primary Sense - webinar recording now availble! ►

Introduction to Primary Sense - webinar recording now availble!

Getting Started with Primary Sense Webinar 20.03.2025 ►

Getting Started with Primary Sense Webinar 20.03.2025

Using Primary Sense & HealthPathways SA for Flu Vaccine Uptake Webinar Recording ►

Using Primary Sense & HealthPathways SA for Flu Vaccine Uptake Webinar Recording

Webinar slides

Last updated: April 8, 2025