LETSS - New Mental Health Phone Based Support Commissioned
Wednesday, October 03 2018
We're pleased to announce that on October 1, 2018 Adelaide’s first Lived Experience Telephone Support Service (LETSS) began operating after hours. The LETSS will support people with mental health issues, as well as their carers, family and friends, between the hours of 5:00pm to 11.30pm, 365 days a year.
The LETSS will provide non-clinical mental health information, navigation and support for people in the Adelaide metropolitan area which:
is timely and appropriate
focuses on engagement and an empathetic consumer experience
supports de-escalation of mental health distress
diverts inappropriate attendance to an emergency department
assists with access to mainstream in-hours services
Delivered by Links to Wellbeing, the LETSS is funded by Adelaide PHN as part of our mandate to “increase the efficiency and effectiveness of medical and mental health services for people, particularly those at risk of poor health outcomes”.
Access the service by calling 1800 013 755. Calls to the LETSS will be free of charge (though mobile charges may apply) and callers can remain anonymous if they wish.
For more information about the LETSS, please see the attached announcement or call Ismael Lara, Adelaide PHN Collaboration Officer on 8219 5900.