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Head to Health Phone Service and 24/7 Mental Health Clinic

Head to Health helps all Australians access the mental health and wellbeing services that are right for them. It makes it easier for people to navigate and choose the most suitable care options, whether that’s face-to-face, via phone or online. The Head to Health website is a gateway to digital mental health resources from trusted service providers. It helps people find and navigate the range of free and low-cost phone and online resources and services available, when and where they need it – in a private, secure and anonymous way. Visit www.headtohealth.gov.au to learn more.

Referral Information

There are a range of digital resources and information on supports available at www.headtohealth.gov.au, and the Head to Health Phone Service 1800 595 212 (available 8.30am to 5.00pm weekdays) provides an accessible entry point to mental health advice, assessment, and referral to a broad range of mental health and wellbeing supports according to individual needs.

This may include referral into a Head to Health mental health centre, low intensity digital supports, mental health and wellbeing services commissioned by Primary Health Networks, mental health services funded by states and territories, or private services.

Head to Health centres are designed to provide:

  • Assistance to people experiencing a crisis or in significant distress including those at heightened risk of suicide — this may reduce presentations to emergency departments.
  • A central point to connect people to other services in the region.
  • In-house assessment, including information and support to access services.
  • Holistic, evidence-based care, in the immediate and short to medium term.

Head to Health centres are open to Australians who are seeking support for themselves, a friend, or family member without needing a referral, appointment, or any out-of-pocket costs.

More Information


Health To Health Phone Service
1800 595 212

Carolyn McKay

Service Provider
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